Welcome to IAA LOGISTICS DISPATCH LLC (“Company”, “we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://iaalogisticsdispatch.services/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information such as your name, shipping address, email address, and telephone number, along with demographic information like your age, gender, hometown, and interests, that you voluntarily provide when registering with the Site or when participating in activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information, but refusal may prevent you from using certain features of the Site.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed before and after accessing the Site.

Financial Data: Financial information, such as payment details (e.g., valid credit card number, card brand, expiration date) that we collect when you purchase, order, return, exchange, or request information about our services from the Site. We store very limited, if any, financial information. All other financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly with any questions.

Use of Your Information

Having accurate information allows us to provide you with a smooth, efficient, and personalized experience. Specifically, we may use the information collected about you via the Site to:

• Create and manage your account.
• Process transactions and send related information, including purchase confirmations and invoices.
• Administer sweepstakes, promotions, and contests.
• Improve our website and develop new services.
• Respond to your comments, questions, and customer service requests.
• Send you technical notices, updates, security alerts, and support/admin messages.
• Communicate with you about products, services, offers, promotions, and events offered by IAA LOGISTICS DISPATCH LLC, and provide news and information we believe will be of interest to you.
• Monitor and analyze trends, usage, and activities related to our Services.
• Detect and prevent fraudulent transactions or illegal activities, protecting the rights and property of IAA LOGISTICS DISPATCH LLC and others.
• Personalize and improve the Services, offering advertisements, content, or features that match user profiles or interests.

SMS Communication

Your privacy is of utmost importance when it comes to SMS communication. Consent provided for receiving SMS notifications, reminders, or updates is used exclusively for service-related communications. We do not share your phone numbers or SMS consent with any third parties for marketing purposes. Your consent data will remain confidential and solely for the services you’ve requested.

Disclosure of Your Information

We may share information collected about you in specific situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If required to respond to legal processes, investigate policy violations, or protect the rights, property, and safety of others, we may disclose your information in compliance with applicable laws, rules, or regulations.
• Business Transfers: Your information may be shared or transferred during negotiations of any merger, sale of company assets, financing, or acquisition of all or part of our business.
• Third-Party Service Providers: We may share your information with third parties performing services for us, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. However, SMS consent and phone numbers will not be shared with third-party service providers.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we take reasonable steps to safeguard your information, no security measure is perfect, and no method of data transmission is completely secure from interception or misuse.

Policy for Children

We do not knowingly collect or solicit information from children under 13 years old. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete it promptly. If you believe we may have received information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of changes by posting the revised Privacy Policy on this page.